Booking Your Holiday

Just simply advise us your plan, hotel category and travel date and length. You will have our proposal(s) and our Travel Consultant will be pleased to advise you about the suitability of the trip you have chosen. All the bookings should be booked by email.

Viet Legend Travel reserves the right to change any arrangement (including tours, programmers, prices and services) in the best interest of its Clients, with or without prior notice in case of unexpected events such as war, natural calamity etc….

To avoid confusion, where Viet Legend Travel acts as holiday organizer, your contract is with Viet Legend Travel.

Your holiday is confirmed when we send you an email confirming all detailed services plus an invoice and it is then a contract is created.

Vietnam law governs the holiday contract and any dispute would be heard before a Vietnam court.

All bookings are confirmed subject to these booking conditions.

All prices quoted to the Clients are on a net basis and in United States Dollars, and are valid in accordance with the date specified on the Viet Legend Travel’s printed tariffs and/or quotation and/or invoice and/or confirmation email issued/sent to the Clients.

Viet Legend Travel warrants that the prices or rates quoted to the Clients are correct at the time of issuance of the Client’s quotation and/or invoice and/or confirmed email but are subject to change in line with market, tax, gasoline increase or currency fluctuation, with or without prior notice.

 

Rate

These net prices are in US dollars per pax and valid from 01 October till 30 September each year. The rate might be changed without notice if the gasoline increases or booking tour on peak season as New Year, Lunar New year, Public holidays in Vietnam & more…

In low season: from 05 May to 30 September, the rate may be cheaper at some program. Please contact us by email: info@vietnamlegendtravel.com or info@vietlegendtravel.com to get more information.

 

Our Tour Price Includes

Private transfers between airports, hotels and scenic spots while sightseeing in each city or area by private air-conditioned vehicle with driver and English-speaking guide as listed in the itinerary:

• The transfer service on arrival and departure dates is provided for the entire group at the same time. Separate transfers will be required at an additional cost.

Sightseeing as outlined in the itinerary will be escorted by an English-speaking guide:

• Please keep in mind that the English-speaking guide and driver we provide for you in each city or area will not accompany you on your flight from one city to the next.

• Viet Legend Travel reserves the right to vary the sequence of sightseeing and/or to re-route the order of cities if that will enable you to visit all listed excursions. In either case, the itinerary content will be maintained to the extent possible and there are no refunds for any unused or unavailable excursions.

Services of local English-speaking guides during all tours and transfers (other language guides available on request with additional fee) if mentioned.

Accommodation with daily breakfast in the program:

• Check-in and check-out times: generally, check-in is after 2 p.m., and check-out is before 12 p.m. (noon).

• Early check-in and late check-out are subject to room availability and may result in a full-day room charge.

Shared cruise /transfer to Halong (but with private cabin) in Halong Bay:

• Cruise itinerary and schedule are subject to change or cancel (during typhoon season) upon weather conditions. Advance registration is required with full name, date of birth, nationality, gender, passport number, valid visa to Vietnam for all passengers.

Train tickets /train for overnight route with tourist class.

Hotel for day use before & after train.

Admission fees of the scenic spots as listed in the itinerary.

Pedi cab transfer on tour if mentioned.

Water puppet show if mentioned.

Bikes for biking tours if mentioned.

Green fees, cart, caddie fees and clubs if golf mentioned.

Meals as specified in the itinerary with set menu - Vietnamese food. If you temporarily cancel a meal for personal reason during the tour, the cost is non-refundable. Our company reserves the flexibility to arrange a meal with equal value in your tour or make other arrangements. No drinks include in the meal.

Royal Dinner in Hue will be organized only for parties of 10 pax and up.

Private boat as programmed.

Hydrofoil/speed boats if mentioned.

Transportation: Flights as listed in the itinerary & airport tax and fuel fee included, economy class. Please note for all domestic flights, free luggage allowance is 20 kg for check in luggage and 5-7 kg for hand carry baggage.

Daily 01-02 of 500ml bottle of drinking water in car.

Welcome banner if mentioned.

Welcome Drink if mentioned.

Country maps if mentioned.

Farewell gift if mentioned.

Service charge: the planning, handling, operational and communication charges & government taxes.

 

Our Tour Price Excludes

Flight/accommodation/sightseeing NOT specified in the itinerary.

Excess baggage charges.

Passport and Visa: Your passport should be valid for a certain period beyond your intended stay in the destination country. The required validity can vary. Six months beyond your planned departure date from the destination country is a common requirement. And ensure you have at least 2 blank pages for visa stamps. Visa requirements vary from country to country; please consult your travel consultant for more details if you are unsure whether a visa is required for your trip.

Make sure you have a valid entry visa and passport (at least 6 months from date of exit before expired.)

Visa requirements differ for specific countries, you might contact your Viet Legend Travel consultant or nearby consulate/Embassy for the latest information. As a general rule, in some destinations we will process visa on arrival application for our clients as part of our services.

E-visa fees.

Visa on arrival stamping fee for Vietnam.

Optional visits to sights not mentioned in the program.

Early check in (before 2PM or 3PM) & late check out (after 12:00).

Surcharge fees in peak season, national holidays & weekends.

Compulsory meal at hotels.

Admission fees during free time.

Drinks on meals.

Optional tours.

Personal expenses such as room service, internet charge, laundry, drink, fax, telephone call, optional activities, etc.

All alcoholic and drinks at mealtimes.

Camera and video cameras fees if applicable.

Compulsory Personal Travel Insurance: Please kindly note that the full coverage travel insurance from your country of origin should be purchased in advance on your own.

• Tipping: While tipping has now become an accepted practice in Vietnam, Cambodia, it should always be considered a gesture of appreciation for good service and not an obligation. Based on your satisfaction level of the tour, you might tip your guide and driver before they wish you farewell as appreciation.

• In Indochina, the suggested gratuities is US$7-10 per traveler per day as tips for the guide and US$5-7 per traveler per day as tips for the driver. However, you might pay more or less depending on their services.

Meals other than those mentioned above.

Cooking class.

Hotel accommodation before & after optional trip & packages.

Other services not clearly indicated in the Inclusion Package above.

 

Optional

German, Italian, Spanish, Russian or Chinese speaking local guides: surcharge of 35-50 USD/Group/Day.

Meals: Minimum 10-15 USD/pax; maximum 30-50 USD/pax depending on restaurant.

Bike Hire: 15 USD/day from day of hire to day of return.

 

Compulsory Travel Insurance

Our services & packages are not including travel insurance.

Client must be buying the travel insurance before departure day & send the travel in receipt & number us for use in urgent case.

Your travel insurance must cover against all cancellation costs, medical expenses, including repatriation, in the event of accident of illness.

 

Safety

During your trip you will have some free time for you to pursue your own interests, relax and take it easy or explore at your own pace. Please note that any optional activities you undertake are not part of your Viet Legend Travel itinerary, and Viet Legend Travel makes no representations about the safety of the activity or the standard of any operators running them.

 

Deposit

A 30% or 50% of total holiday price is required as deposit upon receiving confirmation email plus invoice sent from Viet Legend Travel. Deposit not accepted for reservations, which made less than 30 days prior to departure, payment in full is required at the time of booking.

 

Payment

The balance should be settled at least 36 days before arrival. If final payments are not received on time without note, Viet Legend Travel must cancel the reservation and invoke the cancellation fees.

Not except for cash payment, 

There is service charge/bank charge for payment by credit card, swift or telegraphic transfer, all of which must be borne by the Clients.

All the payment must be made to Ms. Darling Nguyen Thi Anh Tho, the owner or the appropriate Viet Legend Travel’s bank account. Bank’s details will be given in our confirmation email or invoice. 

 

Bank Fees

Customer shall be responsible for payment of bank or transfer charge in respect of any payment make to Viet Legend Travel. Any such fees or charge shall not be deducted from payment. Thank you.

 

Cancellation

The cancellation fee will be calculated as follows: 

• No less than 45 days prior to the scheduled departure date: 15% of the total payment per person. 

• 45 to 15 days prior to the scheduled departure date: 30% of the total payment per person. 

• 14 to 7 days prior to the scheduled departure date: 50% of the total payment per person. 

• 6 to 0 days prior to the scheduled departure date: 100% of the total payment per person. 

• Additional cancellation fees, if applicable, imposed by service providers other than Odynovo (which may include but not be limited to banks or other payment platforms, airlines, cruises, hotels, railway companies, etc.) will be deducted from the money to be refunded. Traveler substitutions are considered reservation cancellations and are subject to the above cancellation fees. After the tour has commenced, we cannot refund any amount for unused services (including, without limitation, hotel accommodations, air or train tickets, meals, admission fees) due to your early departure, late arrival, or missed days on tours. 

Please note: Some promotions have their own specific cancellation policy. Please refer to the specific cancellation rules attached to the promotions. 

 

Child Discount

One child under 7 years old is generally granted a reduction of 30% of the tour price, provided that he/she is accompanied by at least two full-paying adults and stays in the same room in an existing bed. 

Airfare for child base to airline policies. Please check with Viet Legend Travel before proceeding with any reservations.

 

Liability

Our suppliers insure all of our vehicles, boats, trains and planes contracted between Viet Legend Travel and it is sub-contracted. Viet Legend Travel shall always do its utmost to provide the Services to the best of its capacity and upon the satisfaction of the Client. Viet Legend Travel accepts no responsibility and shall not be liable for any injury, illness, loss, accident, expenses, delay or other irregularity resulting by the client's participation in any of its services provided (tours, transfers and touring programs). Viet Legend Travel acts as an intermediate between all airlines, hotels, local tourist offices and other service providers. Therefore, Viet Legend Travel Co., Ltd. reserves the right to modify tours and itineraries with or without notice. Viet Legend Travel package tours are organized in conjunction with the airline-scheduled flights, itineraries and timetables are provisional and subject to change without notice. Acknowledgement and confirmation of the above-mentioned conditions are active, once clients participate in one of the provided services via Viet Legend Travel. Please note that all excursions, packages and/or tour programs are correct at the time of printing. Viet Legend Travel reserves the right to change this package for reasons beyond our control i.e. delay accidents, natural disaster, etc. 

 

Thank you very much! Wish you a pleasant journey with Viet Legend Travel